Akanksha
Akanksha Mishra
Market Specialist (Content)
Ms. Akanksha Mishra is a seasoned content writer for Valuebound. Holding a Master's degree in Mass Communication, she regards writing as her fervent passion and leverages it to exhibit a relentless drive towards accomplishing the improbable through her written words. As a content creator, she strives to craft content that delivers compelling, memorable, and influential value for businesses. Her digital presence is geared towards inspiring business leaders and she draws inspiration from the daily experiences that surround her. In her personal life, Ms. Mishra is married and has a beloved canine companion. During her leisure time, she enjoys reading fiction, pursuing DIY projects, tending to her garden, and listening to music.

Recent Blogs by
Akanksha Mishra

Building a Customer-Centric Digital Strategy: Step-by-Step Guide
Akanksha Mishra |

Building a Digital Customer Experience Strategy: Step-Wise Guide

Digital customer experience refers to the overall perception a customer has of a brand based on their interactions across digital touchpoints, such as websites, mobile apps, social media, and online…
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Data Analytics Role in improving customer experience
Akanksha Mishra |

Data Analytics Role in improving customer experience

Businesses today are constantly looking for ways to optimize data to drive customer experience. Data analytics to improve customer experience has become a hot topic in delivering a seamless and…
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Omnichannel Strategy: Best Practices for Delivering Seamless Customer Journeys
Akanksha Mishra |

Omnichannel Strategy: Best Practices for Smooth Customer Journeys

Creating an exceptionally excellent and seamless omnichannel strategy is imperative for a business to provide an integrated and unified customer experience. In the digitally-driven world, it becomes…
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The ROI of Investing in Customer Experience
Akanksha Mishra |

ROI of Customer Experience: Investing the Right Way!

In a hyper-competitive world, customer experience (CX) is not just a buzzword- it’s a key differentiator and a critical business driver. With companies striving to capture a chunk of market share, CX…
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Unlocking the Power of AI in Customer Experience
Akanksha Mishra |

Unlocking the Power of AI in Customer Experience

In the present times when customer interaction has become the cornerstone of brand strategy, the relationship between AI and…
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What Is Customer Experience Automation (CXA)?
Akanksha Mishra |

Customer Experience Automation (CXA): What is it?

In the modern business landscape, customer experience automation (CXA) is becoming a game changer. Businesses are no longer relying solely on traditional customer service channels. Instead, they are…
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